SHIPPING & DELIVERY
From Hong Kong to your doorstep, every ZURI Muse order is prepared with care and delivered through suitable regional shipping partners.
For in-stock items, we will process and dispatch your order within 3 days.
All orders are shipped from Hong Kong. Orders within Hong Kong and Macau will be delivered by SF Express. For international orders, we will select a suitable shipping method based on the destination region.
After receiving your order, we will confirm the available pickup date with you. This may take up to 1–3 business days.
We offer free shipping to Mainland China, Hong Kong, and Macau.
Shipping fees displayed at checkout for international orders do not include customs duties or taxes.
INTERNATIONAL ORDERS
Duties and taxes may vary depending on the destination country or region. These charges are the responsibility of the recipient and will be assessed by the customs authorities of the relevant country or region.
We want you to feel comfortable and confident throughout your shopping experience. If you contact us within 7 days from the date of receipt, unused items in their original condition may be eligible for return or exchange.
We ship to most countries and regions worldwide. If you experience any issue while completing checkout for your country or region, please contact us and we will assist you in finding a solution.
Contact us: +852 5213 7154Please make sure your shipping details are accurate before placing your order. Delivery time may vary depending on destination, customs clearance, courier availability, holidays, and local shipping conditions.